Page 208 - SUSTAINABILITY ISSUES & COVID-19

The Influence and iInterest Grid
High

Hand Washing facilities
Sanitasion and water
Air circulation
Room sterilization
Rapid/Swab test
Influence Changes in learning method
Decrease in tuition fees
Decrease in lecturer allowance
Internet access
Access to laboratorium
Access to library

Low Interest High

Figure 1
The influence and Interest Grid
Source: Research data

Currently, health facilities and a healthy environment are important things and become the needs of stakeholders.
They expect the university can provide adequate hygiene facilities such as good water sanitation, hand washing
facilities, good air circulation, and room sterilization. In addition, the existence of policies related to internet cost
incentives for stakeholders is a necessity.

4.2. Changes to Stakeholder Engagement
The COVID-19 pandemic has resulted in changes in stakeholder expectation at universities, especially related to the
learning method, social, economic, environmental aspects, and implementation of health protocols, as shown in
Table 1:

Stakeholder Stakeholder Expectation in learning methods, social aspects, and economic aspects
Lectures 1. An innovation related to online teaching methods for faculties that have to use laboratories or
practice directly
2. No reduction in research funding
3. Health protocols and regulations regarding laboratory usage during the COVID-19 Pandemic
4. The formation of alternative methods related to implementing social service programs from
universities.
Student 1. Supporting tools such as laptop/mobile phones for learning
2. Stable internet network
3. Access to libraries and laboratories
4. Alternatives to research/thesis during COVID-19
5. A decrease in tuition fees
Educational Staff 1. An integrated support system related to administrative activities in the university
2. The virtual method of organizing events (webinars, graduations, orientation, etc.) gets more
enthusiasm from the participants
Stakeholder expectation in environmental and health aspects
1. Rooms are regularly sterilized
2. Rapid/swab tests are conducted on anyone who is still doing activities on campus
3. Increase in quality of sanitation and water around campus
4. There will be supervision and punishment for rule violators in health protocol

International Conference on Sustainability 207
(5 Sustainability Practitioner Conference)
Th